Terms & Conditions

Services Provided

We provide medical consultation, examination, treatment, and selected medical procedures at home, including (but not limited to):
- General practitioner visits
- Blood tests
- IV drips and injections
- Wound care and suction services

All medical services are delivered by licensed and qualified professionals registered with the Malaysian Medical Council (MMC).

Eligibility to Use Our Services

By booking our services, you confirm that:
- You are at least 18 years old, or have the consent of a parent/guardian.
- All information provided during booking is accurate and up-to-date.
- You understand that our services are not a substitute for emergency care.

-In case of emergency, please contact 999 immediately

Medical Disclaimer

While we strive to provide accurate medical services, the information on this Website is for general informational purposes only and should not be considered as medical advice. Always consult with a licensed doctor before making any healthcare decisions.

Booking and Payment

Bookings can be made via our website, WhatsApp, or phone.
- Accepted payment methods include cash, online bank transfer, credit card, or e-wallet (where available).

Cancellations and Refunds

Cancellations made before the scheduled appointment will be refunded

Privacy Policy

We are committed to protecting your personal data. Your information will only be used for providing medical services and will not be shared without your consent, except as required by law. Please refer to our Privacy Policy for more details.

Limitation of Liability

OnCallMedicalDoctor will not be held liable for:
- Any indirect or consequential damages arising from the use of our Website or services.
- Delays in attending appointments due to traffic, weather, or unforeseen medical emergencies.
- Actions or omissions of any third-party service providers or partners.

Modifications to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect upon posting on the Website. Continued use of the Website or services constitutes your acceptance of any changes.

Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be resolved under the jurisdiction of the Malaysian courts.

Contact Us

For questions regarding these Terms, you may contact us at:

📧 Email: oncallmedicaldoctor@gmail.com

📞 Phone: +6017-3900443
🌐 Website: https://oncallmedicaldoctor.com