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PDPA Patient Consent Notice

This Personal Data Protection Notice explains how OnCallMD collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Collection of Personal Data

We may collect personal information including but not limited to:

  • Name

  • Phone number

  • Email address

  • Home address

  • Identification details (if required for medical documentation)

  • Medical history and health information

  • Payment information

This information may be collected through our website, phone calls, WhatsApp communications, or during medical consultations.

Purpose of Data Collection

Your personal data is collected for the following purposes:

  • Arranging house call medical services

  • Patient identification and medical documentation

  • Providing medical treatment and follow-up care

  • Processing payments and invoices

  • Communicating appointment updates or healthcare information

Disclosure of Personal Data

Your information may be disclosed to:

  • Licensed doctors and healthcare professionals involved in your care

  • Laboratories for diagnostic testing

  • Regulatory authorities if required by law

Your personal data will not be sold or shared for marketing purposes without your consent.

Data Security

We take reasonable steps to ensure that your personal data is protected from unauthorized access, misuse, or disclosure.

Access and Correction

You may request access to or correction of your personal data by contacting us through the contact details provided on our website.

Consent

By using our services or submitting your information through our website, you consent to the collection and use of your personal data as described in this notice.

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